We do not provide installation instructions or advice via phone or email. For your safety and warranty, please have all gas and electrical parts installed by a licensed technician.

Unless otherwise specified, all parts we supply are either Genuine Manufacturer parts or high-quality OEM spare parts.

OEM parts are components made by the original manufacturer of your appliance or component. These parts meet the exact specifications and quality standards as the ones originally installed, ensuring proper fit, function, and reliability.

If you’re uncertain about which part is right for your appliance, please contact us. You can email us at info@allmajorappliances.com.au or call us at (03) 8513 9914 -we’re happy to help.

We are not liable for any damage caused by incorrect part selection or improper installation. It’s important a licensed technician completes installation.

Orders are typically packed and dispatched within 1–2 business days of being placed, unless stated otherwise or in the case of backordered items. You’ll receive tracking details via email once your parcel is on its way.

Yes, we ship nationwide; From capital cities to rural towns and everywhere in between.

Shipping fees are calculated at checkout based on your location and the weight of your order.

All orders are shipped using Australia Post. Once your parcel leaves our warehouse, you'll receive an email with tracking details to follow its journey to your doorstep.

If something doesn’t seem right with your delivery, reach out to our team at info@allmajorappliances.com.au or call us on (03) 8513 9914. We’ll look into it and sort things out as quickly as possible.